How do I contact SCS?

[Noah_Ladderfun]

Where did you find that out, @Draven_Eldercraft?

[Draven_Eldercraft]

I have been in recent, albeit limited, contact with the team.

[Lizzy_Ironcraft]

Scarlet City Studios has disbanded. All rights and ownership of Aetherlight have been handed to an unnamed group but SCS is no more.

Wait..... what?!

[Alex_Amberblast1]

Hm. "Permanently closed."

[Hanna_Brassheart]

Nobody panic, we basically already knew this. The Aetherlight been like this for years now. It’s not new.

[Spector_Otterquill]

I agree with Red(can I call you that?), SCS hasn't been doing much recently but now that it has new ownership it might mean new content(like VeggieTales).

[Draven_Eldercraft]

New content is the very least of Aetherlight's worries.
It is nice to see new mechanics and features added, but with the constant glitches and problems the new team should focus on correcting and refining the basics before attempting to add anything new to the game. It's just basic programing logic.

[Levi_Orangeburst]

So is it really new ownership?
Also I need to contact them about deleting my doubles so when new content comes out It doesn't make me pay for them.
Have we astablished that the email doesn't work?

[Alex_Amberblast1]

I didn’t . I think I know about everything the Aetherlight production is going through, but I did not know scs disbanded. But I am not panicking.

[Alex_Amberblast1]

I didn’t . I think I know about everything the Aetherlight production is going through, but I did not know scs disbanded. But I am not panicking.

Ahem -- When I said I knew "everything", I meant I was keeping up with what was being made known to us on these forums.

[Dathmaul_Crinklegadget]

And also, did they SCS give new ownership of the Aetherlight to this unknown company before or after @Mech_Lightspark revealed new content was coming. Just wondering. Trying not to sound like I'm panicking.

[Iliara_Mustardtop]

To summarize, SCS was disbanded at least a couple years ago, and to the best of our (community moderators) knowledge, it belongs to @Anakin_Steamwalker at the moment. The only staff working on it at the moment (which includes @Mech_Lightspark) are volunteers. That’s why the game is currently just being maintained at its current state.

With this in mind, the community moderators are pretty much on their own when it comes to keeping up the forums, as Mech and Anakin don’t have enough time to assist us in that. Our communication with them is brief and limited, so we do our best; what we do know we pass on, and we do our best to help you guys out.

Also, hey @Draven_Eldercraft! Thought you left ALF for good. What brings you back?

[Draven_Eldercraft]

I have always been around.️

Also @Mech_Lightspark, if you are reading this it would be very much appreciated if you would check your messages and respond. Thanks.

[Hanna_Brassheart]

Also I need to contact them about deleting my doubles so when new content comes out It doesn't make me pay for them.

Don’t worry, Levi, I promise you there will be no automatic subscription sign-ups. You’ll actually get a “free trial” if you’ve purchased episodes for them, but unlike a free trial, there won’t be a risk of accidentally subscribing. So don’t worry about that!

So is it really new ownership?

Not so much new ownership as new organization.
Tim Cleary is still involved with The Aetherlight, by the way.

I didn’t . I think I know about everything the Aetherlight production is going through, but I did not know scs disbanded. But I am not panicking.

I understand. You would have had to have been active and closely watching for several years to have caught the subtle clues to it.

And also, did they SCS give new ownership of the Aetherlight to this unknown company before or after @Mech_Lightspark revealed new content was coming. Just wondering. Trying not to sound like I'm panicking.

As I said to Levi, it’s not as much a new company as it is The Aetherlight becoming its own company. So instead of The Aetherlight being a product made by SCS, The Aetherlight is now wholly independent. There may be some new staff (Mech was one of them, I am almost completely certain, as well as Coop), but it’s still being shepherded by the same people who brought it into being.

@Iliara_Mustardtop has captured the situation perfectly.

@Draven_Eldercraft, I’m going to be completely honest with you, because while I don’t know you that well, I’m relatively certain you will be able to handle it.

Frankly, I am upset. There are a few things going on that you’re not aware of that make this quite awkward. I have been pursuing @Mech_Lightspark’s contact persistently all of July, because there is a very serious issue with security that he needs to know about so it can be mended in time. And to learn that you have it, and have been communicating with him? Well, I feel betrayed.

I don’t know what you’re trying to do, though... and of course I would like to know. But suffice it to say, let us Community Moderators do our job when it’s ours to do—there’s a reason we have it.

I’ve been a moderator here loyally and actively for longer than your Aetherlight character has been alive, I’m pretty sure. And to hear this? I don’t really know how to deal with it. The deep amount of frustration and concern I have undergone lately, I have tried to suppress, giving Mech the benefit of the doubt always. But I’m having a hard time now, so at least pray for me, please.

[Levi_Orangeburst]

Don’t worry, Levi, I promise you there will be no automatic subscription sign-ups. You’ll actually get a “free trial” if you’ve purchased episodes for them, but unlike a free trial, there won’t be a risk of accidentally subscribing. So don’t worry about that!

Oh sweet! That helps!

Not so much new ownership as new organization.

Oh.. okay..

Tim Cleary is still involved with The Aetherlight, by the way.

Good.

[Sierepica_Fuzzywalker]

We don’t know what @Draven_Eldercraft was in contact with @Mech_Lightspark about, so accusing him of usurping the community moderators role is probably a bit much? Just because Draven runs Christward doesn’t mean that he’s competing with you here.

On the other hand, I would encourage Mech to get back to Hanna, please. Her concern seems very important.

[Lilliana_Umbrellascope]

True, but as you said Hanna had something really important SECURITY matter about the aetherlight that she has been trying to reach Mech over for a month. Not to mention, Mech is sort of running the aetherlight, at least glitch/progress-wise.

Now, I realise that we don't know what Draven was talking to Mech about, but the fact that he (Mech) was choosing to speak with Draven, anld, well, ignore Hanna for this long, it hurts her feelings, she said she feels betrayed. I would feel a lot like that too if I was in a situation like this. Hanna isn't accusing of Draven of usurping, she's confused why this would happen, and she needed to get it out, and I think it was fair for her to air her objection.

But who knows, maybe Mech finally checked his email.

[Hanna_Brassheart]

Guess what? @Sierepica_Fuzzywalker @Lilliana_Umbrellascope We finally got in contact, and things are going great. I’m so glad we were finally able to make it work as it has turned out to be extremely valuable for all the Community Moderators! And it will be helpful for The Aetherlight too. Really, it’s quite amazing, so thank you to everyone who prayed. Definitely God helped us all out with that one.

I asked about the support email. @everyone, this is important.

The support email works.

I repeat, the support email and related forms are functioning. It’s just that a few of the emails may be hard to find after being received—they get sort of lost in the system. That’s all the problem is. So rest assured that your support requests ARE being heard.

[Creel_Lenslook]

Ooo so they do work! I will have to keep that in mind for the future if I ever need to use them which hopefully won’t happen!

[Iliara_Mustardtop]