I just was online and im pretty sure I saw dancemap face palms i'll go back and help him
I did the best I could. he said thanks which idk if that means he did the quest or thanked me for helping him win a battle 
@Paul_Painter has he tried the radio box which is at the end of the stairs? I forgot that it was there untill now. also he said something about needing a microphone if he has none I could tell/show him.