Community Guidelines

[admin_Newnight]

This is a family-friendly forum. Any offensive language will result in your post being deleted. This includes the use of any kind of offensive, discriminatory, or otherwise inappropriate material deemed unsafe for younger members. Inappropriate language will potentially be removed and users will be warned. Regular offenders will be banned, and will lose access.

Trolling is not cool, brah. Posting comments purely to inflame other users isn't something we are happy about around here, and users who gain a reputation for being trolls will be warned and then, if it continues, banned.

In order to maintain a positive atmosphere, no personal attacks or insults will be tolerated. While discussions may become heated, it is not an excuse to resort to attacks or insults. There is a difference between a passionate, respectful discussion and one that delves into personal matters. Think of it as debating issues, not individuals. When the line is crossed, the discussion may be closed by the moderation team. Violators will be warned and potentially banned.

[Bertram_Cartfudge]

you have a problem with people trying to find out how to do the microphone for the radio. if we ask someone for help, we get punished for saying the word phone or anything like it. you are the one who told us to find a phone, but we can't talk about it.

[Brook_Throttlecraft]

Hi Bertram

We will take a look into it, thanks!

Brook

[Starlight_Nicematch]

There is a player whose name is Vicki.
When I try to talk to her, I can't use her whole
name - only V.

When I try to speak to her or anyone else,
I can only use three word sentences.

Ex.
I want to type: "Hey do you want to work together?"
Message from game: You may not want to say that. OK
I Re-type: Together?
Words accepted and transmitted.

[Lady_P]

Hi Starlight
I will have a look into those phrases for you. There is no reason why you should not be able to say that.
Regards
Lady P

[Ms_Brassheart]

This is not really important, just slightly annoying. I would like to have my first name show up instead of just "Miss". My first name in game is Hanna, but I can only say Ha nn a Brass heart. Is this for security? Thanks bunches,
Hanna Brassheart

[Matthew_Larkladen]

There is a problem when saying peoples names!! I have the same situation as starlight nicematch but i think its worse. i think i have done it too many times and now I'm restricted from the chat. Please help me!

When I try to speak to anyone, a message from the game says: "You may not want to say that. OK"
I Re-type but just saying the first letter of their name.
Words then accepted.

[Goku_Ironheart_]

Hey Matthew,
The reason you are getting that message from the game is because our chat filter stops the use of names in in-game chat and the reason behind that is for your safety. It is very hard for us to always be looking over chat to make sure there isn't anything bad being said so we use a chat filter which stops the majority of inappropriate language and other things including names of people and places from getting through. While using your name might not seem like a big deal, there are ways to get personal information from the smallest detail which is why we all need to be careful about what we share and tell other people online.
That is the smartest way when communicating with other people you have there, using the first letter of their name so I suggest continue doing that.
We understand that even if you are using in-game names it can be blocked which is frustrating but this is something very hard to figure out a solution for.
I hope you can understand our reasoning for this and can still find a way to communicate to others while being safe.

[Jacoby_Elderfun]

Thanks for making it safe though!

[Matthew_Larkladen]

how long does your chat get disabled for? i really want to chat with my friend but it says "sorry your chat is disabled"
can someone help me??

[Goku_Ironheart_]

Hey Matthew,

If you have been muted by a moderator chat is usually disabled for 7 days. If a parent contacts us asking for information on the mute and asks it to be reduced we may be able to do so depending on the circumstances.
Best way to avoid being muted is being nice in-game and not saying anything that could offend others.

[Matthew_Larkladen]

Nice to know

thanks ironheart

[Josiah_Flintspinner]

Hi guys! When I tried to ask someone where the gearbox on the flying L it wouldn't let me say"Gearbox" and I ended up saying "gear box".

[Will_Lensshimmy]

Yep, that's the way it is with the ChatFilter. You just have to be creative. My experience is that while you try to work out a way of saying things, the person you are trying to communicate with runs away. Very annoying!

[Goku_Ironheart_]

Hey all,
Yeah I can understand that the Chat filter can be annoying sometimes but we all know why it is the way it is. However I'm looking into some phrases that are common and are still getting filtered but sometimes context can change the meaning of a word which is then hard to filter some cases but not others. This is on my radar, I am just going about it cautiously so it may take time.
I don't want to say tell me the words you want to say that are getting filtered because then these forums would be full of one word posts but if there is something really important that shouldn't be filtered try say it a few times in chat in-game and say something like "Mr. Ironheart this word should be allowed" I see all in-game chat and go through it daily so I (hopefully) will pick it up.

Just remember, the filter may be annoying but it is there to help us keep everyone safe.

Thanks for understanding!

[May_Otterview_]

The only reason people can say my Aetherlight name is because it's a month it wasn't before but I had to start over, I used to be Spencer.

[Goku_Ironheart]

[May_Otterview]

What does "pinned globally" mean?

[Jacoby_Elderfun1]

So that everyone can see it. It shows right up on the forums.

[May_Otterview]

Oh, okay!

Hey, my avatar updated!